This website is operated by Adros Systems Private Limited. Throughout the website, the terms “we”, “us”, “our”, and “D2C Gate” refer to Adros Systems Private Limited and www.d2cgate.com.
D2C Gate provides an online platform through which customers can browse, and purchase products offered on the website. By accessing our website, creating an account, placing an order, or using any service available through D2C Gate, you agree to these Terms of Use and the policies referenced on this website.
Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you should not use the website or place an order.
SECTION 1 – ELIGIBILITY AND ACCEPTANCE
By using D2C Gate, you confirm that you have the legal capacity to enter into transactions under the laws applicable to you. If you are below the applicable legal age, use of the website must be with the involvement and permission of a parent or legal guardian where required by law.
You agree to use the website only for lawful purposes and in accordance with these Terms, our Privacy Policy, Shipping Policy, and Return & Refund Policy.
SECTION 2 – ONLINE STORE TERMS
You may not use www.d2cgate.com for any unlawful, fraudulent, unauthorized, or prohibited purpose. You must not attempt to interfere with the website, introduce malicious software, gain unauthorized access, misuse another person's account, or engage in activity that may damage our website, systems, customers, or business operations.
We reserve the right to refuse service, restrict access, cancel transactions, or suspend accounts where we reasonably believe these Terms have been violated or fraudulent or unauthorized activity has occurred.
SECTION 3 – PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product names, descriptions, specifications, images, availability, prices, and other information displayed on D2C Gate are accurate and up to date.
Product images may vary slightly from the actual product due to screen settings, photography, lighting, packaging changes, or manufacturer updates. Minor variations that do not materially affect the product may therefore occur.
Product availability, specifications, packaging, and other details may change without prior notice. Where a product becomes unavailable after an order is placed, we may contact the customer and provide an appropriate resolution in accordance with applicable policies.
SECTION 4 – PRICES, TAXES AND ORDERS
All product prices displayed on D2C Gate are subject to change. Applicable taxes, shipping charges, discounts, or other costs will be displayed during the purchase process where applicable.
We reserve the right to correct pricing, product, promotional, or availability errors and may cancel an order if it was placed based on a material error, subject to applicable law. If payment has already been received for a cancelled order, the applicable amount will be refunded through the relevant payment method.
Placing an order constitutes a request to purchase a product. An order may be accepted, declined, or cancelled by us depending on product availability, payment status, pricing accuracy, delivery feasibility, suspected fraud, or other legitimate reasons.
SECTION 5 – BILLING AND ACCOUNT INFORMATION
When creating an account or placing an order, you agree to provide accurate, complete, and current information. You are responsible for keeping your account details updated so that we can process orders and contact you when necessary.
We reserve the right to limit or cancel quantities purchased per customer, household, account, payment method, or shipping address where reasonably necessary, including where an order appears to be placed for unauthorized resale, bulk purchasing, or fraudulent activity.
For returns, replacements, cancellations, and refunds, please refer to our Return & Refund Policy.
SECTION 6 – PAYMENT
Payments may be processed through authorized third-party payment gateways. By completing a transaction, you agree to provide valid payment and billing information and authorize the applicable payment provider to process the transaction.
We do not intentionally store complete payment card credentials on our own servers unless specifically stated otherwise. Payment transactions may be subject to the terms and privacy policies of the relevant payment provider.
SECTION 7 – SHIPPING, DELIVERY AND RETURNS
Orders are shipped and delivered according to the information provided in our Shipping Policy. Delivery timelines may vary depending on product availability, destination, courier operations, weather, public holidays, or circumstances beyond our reasonable control.
Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy. Customers are responsible for reviewing the applicable conditions and timelines before placing an order.
Our policies are available on the website and form part of these Terms of Use.
SECTION 8 – THIRD-PARTY SERVICES AND LINKS
D2C Gate may use third-party services for payment processing, shipping, analytics, communication, hosting, security, or other operational purposes. Such services may be subject to their own terms and privacy policies.
Our website may also contain links to third-party websites. These links are provided for convenience, and D2C Gate does not control or accept responsibility for the content, security, availability, or practices of external websites.
SECTION 9 – INTELLECTUAL PROPERTY
All website content, including text, product information, graphics, logos, images, design elements, layouts, and other materials available on www.d2cgate.com, is owned by or licensed to D2C Gate or its respective rights holders unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit any part of the website without prior written permission, except were permitted by applicable law.
SECTION 10 – USER CONTENT AND FEEDBACK
If you submit reviews, feedback, suggestions, comments, images, or other content to D2C Gate, you represent that the content is accurate, lawful, and does not violate the rights of any third party.
By submitting such content, you grant us permission to use, reproduce, display, or publish it for legitimate business purposes, subject to applicable law and our Privacy Policy.
We reserve the right to remove content that is unlawful, misleading, abusive, offensive, defamatory, fraudulent, or otherwise inappropriate.
SECTION 11 – PROHIBITED USE
You must not use www.d2cgate.com to commit fraud, violate applicable laws, infringe intellectual property rights, submit false information, distribute malware, interfere with website security, collect personal information without authorization, scrape or copy website content without permission, or otherwise misuse the website or its services.
Violation of these Terms may result in restriction or termination of access and may lead to further action where appropriate.
SECTION 12 – ACCURACY AND AVAILABILITY
We aim to keep D2C Gate accurate, functional, and available; however, we do not guarantee that the website or its content will always be uninterrupted, error-free, complete, current, or available.
Information provided on the website is intended to assist customers in making informed purchasing decisions. We may update, correct, modify, or remove website content when necessary.
SECTION 13 – DISCLAIMER AND LIMITATION OF LIABILITY
To the extent permitted by applicable law, D2C Gate and Adros Systems Private Limited shall not be responsible for losses arising from website interruptions, technical issues, unauthorized access, third-party services, delays beyond our reasonable control, or misuse of the website by users.
Nothing in these Terms limits any liability that cannot legally be excluded or restricted under applicable law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless D2C Gate, Adros Systems Private Limited, and their respective officers, employees, service providers, and partners from claims, losses, liabilities, or expenses arising from your violation of these Terms, misuse of the website, or infringement of the rights of another person or entity.
SECTION 15 – TERMINATION
We may suspend or terminate your access to D2C Gate if you violate these Terms, engage in fraudulent or unauthorized activity, misuse our services, or create a risk to our website, customers, or business.
You may stop using the website at any time. Any obligations relating to transactions, payments, intellectual property, liability, or other provisions that by their nature should continue will remain effective after termination.
SECTION 16 – SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent permitted by law, while the remaining provisions will continue to remain effective.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other policies published on www.d2cgate.com, constitute the terms governing your use of our website and services.
Our failure to enforce any provision does not constitute a waiver of that provision or any other right available to us.
SECTION 18 – GOVERNING LAW
These Terms of Use shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from the use of D2C Gate or these Terms shall be subject to the jurisdiction of the competent courts in Ghaziabad, Uttar Pradesh, India, unless otherwise required by applicable law.
SECTION 19 – CHANGES TO THESE TERMS
We may update or modify these Terms of Use from time to time to reflect changes in our website, products, services, business practices, or applicable legal requirements.
The updated version will be published on this page with a revised Last Updated date. Your continued use of D2C Gate. after such changes are published constitutes acceptance of the updated Terms.
SECTION 20 – CONTACT INFORMATION
If you have any questions regarding these Terms and Conditions, please contact us:
Operated by: Adros Systems Private Limited Business Address: 20/2/7, Dr. Burman Marg, Site-IV, Sahibabad Industrial Area, UP 201010, India Email: [email protected] Website: www.d2cgate.com
For order-related queries, shipping, returns, refunds, or customer support, please use the contact information provided on our website.
